Crystal Widjaja

Activating Growth through Data-Driven Insights from Retention Funnels

Executive-in-Residence
Crystal Widjaja
EP
272
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The full list

Episode
Company
Role
Duration
272
Crystal Widjaja
Activating Growth through Data-Driven Insights from Retention Funnels
Crystal Widjaja
Executive-in-Residence
42:20
271
Krishna Raj Raja
How to Transform Your Support Team into a Growth Engine
Krishna Raj Raja
CEO & Founder
44:10
270
Ruslan Nazarenko
Boosting Marketplace Retention Through Engagement and Quality Management at Scale AI
Ruslan Nazarenko
Head of Growth
46:00
269
Gaurav Vohra
From Solo to Team: How Superhuman Broke Through Their Growth Ceiling with Multiplayer Mode
Gaurav Vohra
Head of Product Growth
50:39
268
Evgenia Mkrtychian
Simplifying Customer Success: The Key to Retaining Loyal Customers at Scale
Evgenia Mkrtychian
Director of Customer Success & Corporate Communication Strategy
39:21
267
Adam Fishman
How to Shift Seemingly Uncontrollable Churn into Retention-Driven Growth
Adam Fishman
SVP of New Produts
45:49
266
Marija Skobe-Pilley
From Concert Halls to Boardrooms: Turning Seemingly Unrelated Skills into Customer Success Strengths
Marija Skobe-Pilley
Director & Co-Founder
37:56
265
Henrique Cruz
How Rows' Ungated, Product-as-the-Homepage Experience Tripled User Signups and Redefined Activation
Henrique Cruz
Head of Growth
45:52
264
Melissa Kwan
Sales-Led vs. Product-Led: The Key Differences Tackling Churn
Melissa Kwan
CEO & Co-Founder
46:39
263
Dan Siroker
From Optimizely to Limitless: Building Products That Wow
Dan Siroker
CEO * Co-Founder
43:35
262
Joe Di Grande
How Data-Driven Automation Transforms Customer Success
Joe Di Grande
Founder
36:46
261
Ben Francis
From Zero to Success: How to Build Customer Success Teams from Scratch
Ben Francis
Director of Customer Success
50:59
260
Emilia Korczynska
The PLG vs. SLG Debate: Surprising Insights from SaaS Benchmarks
Emilia Korczynska
VP of Marketing
49:18
259
Harrison Rose
Identifying Your Ideal Customer Profile: A Data-Driven Approach
Harrison Rose
CEO & Co-Founder
44:07
258
Harini Gokul
Transforming Customer Success into a Growth Function
Harini Gokul
Chief Customer Officer
39:54
257
Szuyin Leow
How to Build a Customer Success Team Leveraging Subject Matter Experts
Szuyin Leow
VP of Customer Experience
45:06
256
Biro Florin
Community-Driven Development: Boosting Retention with Integrations
Biro Florin
Host
44:26
255
James Hawkins
Navigating Growth and Retention: Lessons from PostHog’s CEO
James Hawkins
CEO & Co-Founder
41:37
254
Baird Hall
Reactivation Tactics: Transforming Cancellations into Customer Retention Opportunities
Baird Hall
Co-Founder
39:22
253
Jason Oakley
Optimising Positioning, Messaging, and Buyer Enablement to Drive Customer Success
Jason Oakley
Founder
33:53
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